and Conditions

This is the privacy and cookies policy for www.hubblehq.com and associated online services (Site). The Site is operated by or on behalf of Spacious Ltd trading as Hubble (we, us and our). For the purposes of UK GDPR and any other relevant UK legislation, we are the data controller.

We are committed to protecting your privacy on-line and off-line. We appreciate that you do not want your personal information distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have.

We process your data in order to enter into an agreement with you and to perform the same agreement. We further process your data to pursue our legitimate interests such as marketing, analytics, administration of our relationships with coworking organisations and host facilities, and fraud prevention.

We reserve the right to change this privacy policy from time to time by changing it on the Site.

Table of contents

  • Information we may collect from you
  • Location data
  • Cookies and other technologies
  • Uses made of your information
  • Information sharing
  • Public forums
  • External links
  • Security
  • Storage of your information
  • Your rights
  • Retention Period
  • Contacting us

Information we may collect from you

Hubble processes the beforementioned information where it is necessary for the adequate performance of the contract and given our legitimate interest in improving Hubble services and our Users’ experience with the website.

We may in particular collect and process the following information about you, notably if you are our user, an administrator for an organisation using our services, or a host facility contact:

  • information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the Site, including if you register as a user of the Site, subscribe to any service, upload or submit any material via the Site, request any information, or enter into any competition or promotion we may sponsor;
  • in connection with an account sign-in facility, your log-in and password details;
  • information in relation to bookings, billing, credits, and trials;
  • information regarding your use of host facilities, including based access control of the host facility;
  • communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Site or its content;
  • information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to, or participate in, them, which may reveal your work patterns and other related information.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

When you visit the Site, we may, by means of cookies and/or other similar technologies, automatically collect additional information about you – such as the type of internet browser or mobile device you use, any website from which you have come to the Site, your IP address (the unique address which identifies your computer or mobile device on the internet) and/or the operating system of your computer or mobile device. See Cookies and other technologies for more information.

We may record calls with you for internal learning purposes. Our legitimate interest to do this will generally not be overridden by your rights because access to call recordings will be limited to the staff who needs such access, our storage time will not be longer than two months, plus we will delete the recording if you exercise your right to object by getting in touch with us.